Based on public reviews and response behavior.
600 reviews over 88 days (about 208 per month). Busiest month: 39% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
51.3
Industry average 60.5
9.2 below average
Rating
4.37
Industry average 4.10
0.27 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering September 2024 — 160 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 28% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.169). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 226 mentions with a sentiment score of 87.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
