TicketNetwork

Entertainment & Events • United Stateswww.ticketnetwork.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

33/100

2.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#299of 322

Top 93% · Bottom Tier

#1 (best)#322 (worst)

#297Peer

#298Peer

#299This company

#300Peer

#301Peer

Overall Customer Sentiment

Below Average

44% of reviews positive, 55% negative

44%

positive

Positive44%
Neutral1%
Negative55%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 552 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

16.0%

Customer Support

12.8%

Delivery Shipping

12.3%

Loyalty

12.1%

Communication

11.4%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 16.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 43.0% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating

5★

34.2%

4★

10.0%

3★

6.8%

2★

5.5%

1★

43.5%

Based on 600 analyzed reviews. Sentiment is improving: 40.0% of reviews in the last three months were positive, compared with 28.6% in the three months before that.

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