Customereye

TicketNetwork

Entertainment & Events • United Stateswww.ticketnetwork.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

127 reviews over 2,566 days (about 1.5 per month). Busiest month: 42% of reviews. Languages: en 86%, unknown 12%, fr 2%.

Overall Score

51/100
Short observation window (2566 days)
+7.1 vs. last month3.18 ★ average rating · 127 reviews
51/100 from 127 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026

Score

51.2

Industry average 60.5

9.3 below average

Rating

3.18

Industry average 4.10

0.92 below average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#793of 1098 ranked in Entertainment & Events
Top 72% · Mid Packup 6 from last month
#1 (best)#1098 (worst)
#791Peer
#792Peer
#793This company
#794Peer
#795Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

49% of reviews positive, 50% negative

49%
positive
  • Positive49%
  • Neutral1%
  • Negative50%

Sentiment Balance

Covering August 2026 — 53 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
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Pricing
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Response Speed
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Customer Support
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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