Customereye

Powertrain Products

Auto Parts & Accessories • United Statespowertrainproducts.net

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

43/100
+41.6 vs. last month3.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#128of 148
Top 86% · Bottom Tier
#1 (best)#148 (worst)
#126Peer
#127Peer
#128This company
#129Peer
#130Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 35% negative

62%
positive
  • Positive62%
  • Neutral3%
  • Negative35%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 50% negative and 17% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
16.8%
Product Quality
15.3%
Customer Support
14.3%
Loyalty
14.1%
Response Speed
9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 14.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100
58/100
signal score
  • Built from a negative-review share of 33.0% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
59.3%
4
10.3%
3
6.2%
2
3.7%
1
20.5%

Based on 600 analyzed reviews. Sentiment is slipping: 31.6% of reviews in the last three months were positive, compared with 46.7% in the three months before that.

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