Customereye

PoundToy

Entertainment & Events • United Kingdompoundtoy.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

600 reviews over 861 days (about 21 per month). Busiest month: 36% of reviews.

Overall Score

29/100
2.29 ★ average rating · 600 reviews
29/100 from 600 reviews over 10 months, high confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

28.5

Industry average 60.8

32.3 below average

Rating

2.29

Industry average 4.11

1.82 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1119of 1189 ranked in Entertainment & Events
Top 94% · Bottom Tier
#1 (best)#1189 (worst)
#1117Peer
#1118Peer
#1119This company
#1120Peer
#1121Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

37% of reviews positive, 61% negative

37%
positive
  • Positive37%
  • Neutral2%
  • Negative61%

Sentiment Balance

Covering May 2023 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Communication
Hidden
Loyalty
Hidden
Value For Money
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Entertainment & Events