Customereye

Zulily

Entertainment & Events • United Stateszulily.com

Review data last updated .

Based on public reviews and response behavior.

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800 reviews over 1,160 days (about 21 per month). Busiest month: 19% of reviews. Languages: en 100%, unknown 0%.

Overall Score

32/100
+18.8 vs. last month2.25 ★ average rating · 800 reviews
32/100 from 800 reviews over 34 months, high confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

32.4

Industry average 60.8

28.4 below average

Rating

2.25

Industry average 4.11

1.86 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1100of 1189 ranked in Entertainment & Events
Top 93% · Bottom Tierup 42 from last month
#1 (best)#1189 (worst)
#1098Peer
#1099Peer
#1100This company
#1101Peer
#1102Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

34% of reviews positive, 64% negative

34%
positive
  • Positive34%
  • Neutral2%
  • Negative64%

Sentiment Balance

Covering August 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 46% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Delivery Shipping
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Problem Resolution
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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