Customereye

PlusPets

Pet Products & Supplies • United Kingdompluspets.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 299 days (about 20 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 95%, unknown 4%, ca 1%.

Overall Score

72/100
4.96 ★ average rating · 200 reviews
72/100 from 200 reviews over 6 months, limited confidence. one month holds 59% of the reviews.

Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026

Score

71.6

Industry average 65.1

6.5 above average

Rating

4.96

Industry average 4.37

0.59 above average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#370of 1072 ranked in Pet Products & Supplies
Top 35% · Upper Half
#1 (best)#1072 (worst)
#368Peer
#369Peer
#370This company
#371Peer
#372Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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