Joyride Harness

Pet Products & Supplies • United Statesjoyrideharness.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

3.81 ★ average rating · 1,999 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#32of 263

Top 12% · Top Tier

#1 (best)#263 (worst)

#30Peer

#31Peer

#32This company

#33Peer

#34Peer

Overall Customer Sentiment

Category Leader

71% of reviews positive, 27% negative

71%

positive

Positive71%
Neutral1%
Negative27%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,993 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.4%

Loyalty

15.2%

Onboarding

14.8%

Delivery Shipping

12.6%

Customer Support

10.4%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 12.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 27.3% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

59.8%

4★

7.5%

3★

6.7%

2★

6.0%

1★

20.1%

Based on 1,999 analyzed reviews. Sentiment is holding steady: 92.9% of reviews in the last three months were positive, compared with 94.7% in the three months before that.

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