Customereye

Platinum Finance

Lending & Consumer Financeplatinumfinance.co.nz

Review data last updated .

Based on public reviews and response behavior.

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191 reviews over 70 days (about 83 per month). Busiest month: 39% of reviews. Languages: en 100%.

Overall Score

74/100
Short observation window (70 days)
−3.9 vs. last month4.94 ★ average rating · 191 reviews
74/100 from 191 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,600 ranked companies · benchmark 22 Oct 2026

Score

73.5

Industry average 67.4

6.1 above average

Rating

4.94

Industry average 4.40

0.54 above average

Reply rate

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Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1029of 2600 ranked in Lending & Consumer Finance
Top 40% · Upper Halfup 212 from last month
#1 (best)#2600 (worst)
#1027Peer
#1028Peer
#1029This company
#1030Peer
#1031Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

91% of reviews positive, 7% negative

91%
positive
  • Positive91%
  • Neutral2%
  • Negative7%

Sentiment Balance

Covering October 2026 — 42 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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