RISLA

Lending & Consumer Finance • United Stateswww.risla.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

+14.3 vs. last month4.83 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#84of 275

Top 31% · Upper Half

#1 (best)#275 (worst)

#82Peer

#83Peer

#84This company

#85Peer

#86Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.9%

Onboarding

23.9%

Product Quality

12.2%

Response Speed

11.1%

Loyalty

9.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 11.2% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.3%

4★

5.8%

3★

1.8%

2★

0.8%

1★

1.3%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 96.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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