Customereye

Trovy

Lending & Consumer Financetrovy.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 176 days (about 17 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

74/100
Short observation window (176 days)
+31.8 vs. last month4.81 ★ average rating · 100 reviews
74/100 from 100 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,600 ranked companies · benchmark 22 Oct 2026

Score

73.5

Industry average 67.4

6.1 above average

Rating

4.81

Industry average 4.40

0.41 above average

Reply rate

—

Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1032of 2600 ranked in Lending & Consumer Finance
Top 40% · Upper Halfup 704 from last month
#1 (best)#2600 (worst)
#1030Peer
#1031Peer
#1032This company
#1033Peer
#1034Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering October 2026 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Response Speed
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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