Based on public reviews and response behavior.
100 reviews over 936 days (about 3.3 per month). Busiest month: 11% of reviews. Languages: en 100%.
Charity & Fundraising average: score 65.0, rating 4.08 stars, reply rate 37.6%, over 44 ranked companies · benchmark 30 Oct 2026
Score
71.8
Industry average 65.0
6.8 above average
Rating
3.28
Industry average 4.08
0.80 below average
Reply rate
—
Industry average 37.6%
not measured
Among ranked Charity & Fundraising companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 44 ranked companies in Charity & Fundraising (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 69% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 35 mentions with a sentiment score of 74.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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