PawAid Ltd

Pet Products & Supplies • United Kingdompawaid.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#151of 263

Top 57% · Mid Pack

#1 (best)#263 (worst)

#149Peer

#150Peer

#151This company

#152Peer

#153Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 12% negative

88%

positive

Positive88%
Neutral1%
Negative12%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

23.5%

Delivery Shipping

19.4%

Response Speed

13.4%

Customer Support

10.5%

Loyalty

10.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100

8/100

signal score

•Built from a negative-review share of 18.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.3%

4★

4.3%

3★

1.5%

2★

0.5%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 62.5% in the three months before that.

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