JR Pet Products

Pet Products & Supplies • United Kingdomjrpetproducts.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

−6.2 vs. last month4.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#25of 263

Top 10% · Top Tier

#1 (best)#263 (worst)

#23Peer

#24Peer

#25This company

#26Peer

#27Peer

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%

positive

Positive95%
Neutral1%
Negative5%

Sentiment Balance

Covering October 2024 — 95 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.9%

Delivery Shipping

19.3%

Response Speed

14.0%

Customer Support

12.4%

Loyalty

12.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 17.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.8%

4★

2.3%

3★

1.0%

2★

0.2%

1★

0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.4% of reviews in the last three months were positive, compared with 99.3% in the three months before that.

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