Customereye

Protect My Pet

Pet Products & Supplies • United Kingdomprotect-mypet.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 166 days (about 37 per month). Busiest month: 24% of reviews. Languages: en 90%, unknown 9%, da 1%.

Overall Score

75/100
Short observation window (166 days)
−9.3 vs. last month4.57 ★ average rating · 200 reviews
75/100 from 200 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026

Score

74.5

Industry average 65.1

9.4 above average

Rating

4.57

Industry average 4.37

0.20 above average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#283of 1072 ranked in Pet Products & Supplies
Top 26% · Upper Halfdown 4 from last month
#1 (best)#1072 (worst)
#281Peer
#282Peer
#283This company
#284Peer
#285Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering September 2026 — 15 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Problem Resolution
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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