Based on public reviews and response behavior.
121 reviews over 1,726 days (about 2.1 per month). Busiest month: 7% of reviews. Languages: en 95%, unknown 4%, ro 1%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
74.4
Industry average 65.0
9.4 above average
Rating
4.72
Industry average 4.38
0.34 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering May 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 121 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 89.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.72 stars is 0.3 above the Pet Products & Supplies average of 4.4. Show the rating where prospects decide: product pages, checkout, e-mail footers.
