Customereye

Parfumsmoinschers

Cosmetics & Fragrance • United Statesparfumsmoinschers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−16.7 vs. last month3.04 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#157of 191
Top 82% · Bottom Tier
#1 (best)#191 (worst)
#155Peer
#156Peer
#157This company
#158Peer
#159Peer

Overall Customer Sentiment

Below Average

15% of reviews positive, 84% negative

15%
positive
  • Positive15%
  • Neutral1%
  • Negative84%

Sentiment Balance

Covering April 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 179 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
40.0%
Communication
10.5%
Delivery Shipping
8.6%
Product Quality
7.6%
Pricing
7.6%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 40.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH84/100
84/100
signal score
  • Built from a negative-review share of 84.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating
5
43.5%
4
5.0%
3
2.0%
2
11.5%
1
38.0%

Based on 200 analyzed reviews. Sentiment is holding steady: 38.1% of reviews in the last three months were positive, compared with 33.9% in the three months before that.

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