Customereye

OurBus

Automotive & Mobility • United Statesourbus.com

Review data last updated .

Based on public reviews and response behavior.

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881 reviews over 3,673 days (about 7.3 per month). Busiest month: 17% of reviews. Languages: en 95%, unknown 5%, de 0%.

Overall Score

42/100
+33.4 vs. last month3.44 ★ average rating · 881 reviews
42/100 from 881 reviews over 74 months, high confidence.

Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026

Score

42.4

Industry average 63.6

21.2 below average

Rating

3.44

Industry average 4.30

0.86 below average

Reply rate

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Industry average 40.8%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1997of 2208 ranked in Automotive & Mobility
Top 90% · Bottom Tierup 306 from last month
#1 (best)#2208 (worst)
#1995Peer
#1996Peer
#1997This company
#1998Peer
#1999Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

54% of reviews positive, 44% negative

54%
positive
  • Positive54%
  • Neutral2%
  • Negative44%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Response Speed
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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