Based on public reviews and response behavior.
600 reviews over 153 days (about 119 per month). Busiest month: 27% of reviews.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.9%, over 2,198 ranked companies · benchmark 13 Oct 2026
Score
41.6
Industry average 63.6
22.0 below average
Rating
4.15
Industry average 4.30
0.15 below average
Reply rate
—
Industry average 40.9%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering October 2024 — 117 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,198 ranked companies in Automotive & Mobility (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 41.6 sits in the bottom quarter of about 2,200 ranked Automotive & Mobility companies (25th percentile: 53, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 99% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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