Customereye

Park Ride Fly USA

Automotive & Mobility • United Statesparkrideflyusa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

43/100
−0.7 vs. last month3.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#204of 265
Top 77% · Bottom Tier
#1 (best)#265 (worst)
#202Peer
#203Peer
#204This company
#205Peer
#206Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 36% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering July 2021 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 41% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.0%
Onboarding
14.4%
Loyalty
14.3%
Response Speed
13.2%
Product Quality
10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 14.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100
49/100
signal score
  • Built from a negative-review share of 36.7% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
60.5%
4
9.7%
3
5.7%
2
6.0%
1
18.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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