Orientalmart

Food & Beverage • United Kingdomorientalmart.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+3.6 vs. last month4.69 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#425of 551

Top 77% · Bottom Tier

#1 (best)#551 (worst)

#423Peer

#424Peer

#425This company

#426Peer

#427Peer

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%

positive

Positive75%
Neutral1%
Negative24%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 601 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.7%

Response Speed

16.5%

Product Quality

15.0%

Customer Support

10.9%

Pricing

9.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 23.8% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.4%

4★

7.0%

3★

3.2%

2★

0.7%

1★

3.8%

Based on 601 analyzed reviews. Sentiment is slipping: 90.3% of reviews in the last three months were positive, compared with 95.5% in the three months before that.

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