Based on public reviews and response behavior.
200 reviews over 148 days (about 41 per month). Busiest month: 29% of reviews. Languages: en 100%.
Food & Beverage average: score 63.2, rating 4.24 stars, reply rate 33.9%, over 2,225 ranked companies · benchmark 1 Nov 2026
Score
54.7
Industry average 63.2
8.5 below average
Rating
4.16
Industry average 4.24
0.08 below average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering October 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,225 ranked companies in Food & Beverage (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.144 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Delivery Shipping" is the strongest recurring theme in the reviews: 113 mentions with a sentiment score of 74.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
