Customereye

Viva Naturals

Food & Beverage • Canadavivanaturals.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 2,304 days (about 2.6 per month). Busiest month: 33% of reviews. Languages: en 87%, unknown 11%, fr 1%.

Overall Score

55/100
−8.7 vs. last month4.56 ★ average rating · 200 reviews
55/100 from 200 reviews over 5 months, moderate confidence.

Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026

Score

55.3

Industry average 62.0

6.7 below average

Rating

4.56

Industry average 4.24

0.32 above average

Reply rate

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Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1891of 2792 ranked in Food & Beverage
Top 68% · Mid Packdown 18 from last month
#1 (best)#2792 (worst)
#1889Peer
#1890Peer
#1891This company
#1892Peer
#1893Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering January 2020 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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