Customereye

Optus

Mobile & Telecomoptus.com.au

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 224 days (about 27 per month). Busiest month: 16% of reviews. Languages: en 100%, fr 1%.

Overall Score

53/100
−6.7 vs. last month1.29 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#75of 189
Top 40% · Upper Half
#1 (best)#189 (worst)
#73Peer
#74Peer
#75This company
#76Peer
#77Peer

4 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

18% of reviews positive, 80% negative

18%
positive
  • Positive18%
  • Neutral2%
  • Negative80%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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