Based on public reviews and response behavior.
200 reviews over 105 days (about 58 per month). Busiest month: 31% of reviews. Languages: en 98%, es 2%, ru 1%.
Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026
Score
33.4
Industry average 54.2
20.8 below average
Rating
1.11
Industry average 3.52
2.41 below average
Reply rate
—
Industry average 34.3%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
12% of reviews positive, 87% negative
Covering September 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 7% of reviews in this period, with 93% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Mobile & Telecom (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.544 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.106). Review the worst months in the trend data to identify specific operational or product issues.
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