Customereye

Bargainia

General Retail & Marketplaces • United Kingdomonly5pounds.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
+2.0 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#31of 359
Top 9% · Top Tier
#1 (best)#359 (worst)
#29Peer
#30Peer
#31This company
#32Peer
#33Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering October 2024 — 58 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 14% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.9%
Product Quality
19.2%
Response Speed
15.4%
Pricing
11.9%
Loyalty
8.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.8%
4
4.8%
3
1.8%
2
1.2%
1
3.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.0% of reviews in the last three months were positive, compared with 95.6% in the three months before that.

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