Customereye

Chilly's

General Retail & Marketplaces • United Kingdomchillys.com

Review data last updated .

Based on public reviews and response behavior.

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135 reviews over 21 days (about 196 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 87%, unknown 4%, nl 3%.

Overall Score

72/100
Short observation window (21 days)
4.51 ★ average rating · 135 reviews
72/100 from 135 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026

Score

72.3

Industry average 61.6

10.6 above average

Rating

4.51

Industry average 4.18

0.33 above average

Reply rate

—

Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#620of 2404 ranked in General Retail & Marketplaces
Top 26% · Upper Half
#1 (best)#2404 (worst)
#618Peer
#619Peer
#620This company
#621Peer
#622Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering August 2026 — 135 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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