Based on public reviews and response behavior.
100 reviews over 890 days (about 3.4 per month). Busiest month: 8% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 61.8, rating 4.18 stars, reply rate 35.2%, over 2,520 ranked companies · benchmark 9 Oct 2026
Score
53.1
Industry average 61.8
8.7 below average
Rating
4.40
Industry average 4.18
0.22 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering March 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,520 ranked companies in General Retail & Marketplaces (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.123). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 3% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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