Based on public reviews and response behavior.
1,000 reviews over 982 days (about 31 per month). Busiest month: 14% of reviews. Languages: en 89%, unknown 10%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
72.1
Industry average 69.0
3.1 above average
Rating
4.66
Industry average 4.52
0.14 above average
Reply rate
—
Industry average 47.8%
not measured
Not ranked
no reviews in the last 12 months
81% of reviews positive, 18% negative
Covering August 2024 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes from the 1,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.157). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
