Customereye

Net Pay Advance Inc.

Lending & Consumer Finance • United Statesnetpayadvance.com

Review data last updated .

Based on public reviews and response behavior.

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1,032 reviews over 2,305 days (about 14 per month). Busiest month: 9% of reviews. Languages: en 84%, unknown 15%, fr 1%.

Overall Score

72/100
4.60 ★ average rating · 1,032 reviews
72/100 from 1,032 reviews over 28 months, high confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

72.1

Industry average 65.5

6.6 above average

Rating

4.60

Industry average 4.43

0.17 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#375of 1142 ranked in Lending & Consumer Finance
Top 33% · Upper Half
#1 (best)#1142 (worst)
#373Peer
#374Peer
#375This company
#376Peer
#377Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering December 2025 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Onboarding
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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