Pharmacy & Online Medicine • United Kingdomnationwidepharmacies.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 2,351 days (about 1.3 per month). Busiest month: 27% of reviews. Languages: en 100%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026
Score
51.4
Industry average 60.5
9.1 below average
Rating
4.28
Industry average 4.27
0.01 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering December 2019 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.438 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 8% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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