Based on public reviews and response behavior.
100 reviews over 2,059 days (about 1.5 per month). Busiest month: 6% of reviews. Languages: en 100%.
Pharmacy & Online Medicine average: score 58.9, rating 4.13 stars, reply rate 36.1%, over 740 ranked companies · benchmark 23 Oct 2026
Score
51.2
Industry average 58.9
7.7 below average
Rating
2.04
Industry average 4.13
2.09 below average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
38% of reviews positive, 62% negative
Covering June 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 740 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.316 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 2.04 stars is 2.1 below the Pharmacy & Online Medicine average of 4.1. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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