Based on public reviews and response behavior.
200 reviews over 22 days (about 277 per month). Busiest month: 95% of reviews — one month dominates this sample. Languages: en 100%.
Pharmacy & Online Medicine average: score 58.9, rating 4.13 stars, reply rate 36.1%, over 740 ranked companies · benchmark 23 Oct 2026
Score
51.2
Industry average 58.9
7.7 below average
Rating
4.55
Industry average 4.13
0.42 above average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 25% negative
Covering September 2026 — 189 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 740 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 106 mentions with a sentiment score of 83.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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