Customereye

National Grid Electricity Distribution

Energy & Utilitiesnationalgrid.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 990 days (about 3.1 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

46/100
+80.0 vs. last month3.07 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#536of 643
Top 83% · Bottom Tier
#1 (best)#643 (worst)
#534Peer
#535Peer
#536This company
#537Peer
#538Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

45% of reviews positive, 55% negative

45%
positive
  • Positive45%
  • Neutral0%
  • Negative55%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Unlock full insights

Sign up free to view detailed data and analysis