Customereye

Fortum

Energy & Utilitiesfortum.com

Review data last updated .

Based on public reviews and response behavior.

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115 reviews over 3,015 days (about 1.2 per month). Busiest month: 5% of reviews. Languages: us 70%, en 16%, fi 8%.

Overall Score

30/100
2.23 ★ average rating · 115 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#603of 643
Top 94% · Bottom Tier
#1 (best)#643 (worst)
#601Peer
#602Peer
#603This company
#604Peer
#605Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

17% of reviews positive, 84% negative

17%
positive
  • Positive17%
  • Neutral0%
  • Negative84%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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