Based on public reviews and response behavior.
200 reviews over 324 days (about 19 per month). Busiest month: 21% of reviews. Languages: en 100%.
Software & Web Services average: score 60.2, rating 4.08 stars, reply rate 34.7%, over 2,849 ranked companies · benchmark 14 Oct 2026
Score
39.1
Industry average 60.2
21.1 below average
Rating
1.24
Industry average 4.08
2.84 below average
Reply rate
—
Industry average 34.7%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
23% of reviews positive, 78% negative
Covering September 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,849 ranked companies in Software & Web Services (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.529 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.307). Review the worst months in the trend data to identify specific operational or product issues.
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