Myintensivecourse

Schools & Academic Education • United Kingdommyintensivecourse.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

+17.7 vs. last month2.42 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#187of 203

Top 92% · Bottom Tier

#1 (best)#203 (worst)

#185Peer

#186Peer

#187This company

#188Peer

#189Peer

Overall Customer Sentiment

Below Average

43% of reviews positive, 56% negative

43%

positive

Positive43%
Neutral1%
Negative56%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.9%

Loyalty

15.7%

Response Speed

14.2%

Communication

13.7%

Pricing

12.9%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH93/100

93/100

signal score

•Built from a negative-review share of 58.3% across this company's analyzed reviews.
•33 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.4avg rating

5★

28.8%

4★

6.3%

3★

2.3%

2★

3.5%

1★

59.0%

Based on 600 analyzed reviews. Sentiment is slipping: 31.9% of reviews in the last three months were positive, compared with 76.8% in the three months before that.

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