Customereye

MyHealthcare Clinic

Healthcare & Medical • United Kingdommyhealthcareclinic.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
+10.0 vs. last month4.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#312of 615
Top 51% · Mid Pack
#1 (best)#615 (worst)
#310Peer
#311Peer
#312This company
#313Peer
#314Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.9%
Loyalty
19.1%
Product Quality
18.0%
Response Speed
10.8%
Pricing
9.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 32.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.3%
4
4.8%
3
2.0%
2
0.8%
1
6.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 76.2% of reviews in the last three months were positive, compared with 79.2% in the three months before that.

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