Synergy Dental Clinics

Healthcare & Medical • United Kingdomsynergydental.org.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

+4.9 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#41of 615

Top 7% · Top Tier

#1 (best)#615 (worst)

#39Peer

#40Peer

#41This company

#42Peer

#43Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 11% negative

87%

positive

Positive87%
Neutral2%
Negative11%

Sentiment Balance

Covering December 2024 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.9%

Loyalty

20.1%

Product Quality

19.1%

Pricing

13.8%

Response Speed

7.2%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 2.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 14.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.0%

4★

4.7%

3★

0.7%

2★

0.3%

1★

5.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.4% of reviews in the last three months were positive, compared with 93.2% in the three months before that.

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