Customereye

MyFundedFX

Finance & Insurance • United Statesmyfundedfx.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
−19.8 vs. last month3.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#321of 373
Top 86% · Bottom Tier
#1 (best)#373 (worst)
#319Peer
#320Peer
#321This company
#322Peer
#323Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering October 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 50% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.6%
Response Speed
15.8%
Problem Resolution
12.4%
Product Quality
12.3%
Loyalty
9.3%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 9.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100
60/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • 9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
66.5%
4
3.3%
3
1.3%
2
1.5%
1
27.3%

Based on 600 analyzed reviews. Sentiment is slipping: 63.2% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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