Based on public reviews and response behavior.
100 reviews over 305 days (about 10 per month). Busiest month: 20% of reviews. Languages: en 95%, unknown 4%, es 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
63.8
Industry average 64.0
0.2 below average
Rating
2.97
Industry average 4.23
1.26 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 41% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.195 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 36 mentions with a sentiment score of 73.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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