Customereye

Elavon U.S.

Finance & Insurance • United Stateselavon.com

Review data last updated .

Based on public reviews and response behavior.

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103 reviews over 241 days (about 13 per month). Busiest month: 17% of reviews. Languages: en 97%, unknown 2%, sv 1%.

Overall Score

64/100
−26.5 vs. last month3.53 ★ average rating · 103 reviews
64/100 from 103 reviews over 9 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

63.6

Industry average 64.0

0.4 below average

Rating

3.53

Industry average 4.23

0.70 below average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1564of 2796 ranked in Finance & Insurance
Top 56% · Mid Packdown 429 from last month
#1 (best)#2796 (worst)
#1562Peer
#1563Peer
#1564This company
#1565Peer
#1566Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

60% of reviews positive, 39% negative

60%
positive
  • Positive60%
  • Neutral1%
  • Negative39%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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