Customereye

Mercury Insurance

Finance & Insurancemercuryinsurance.com

Review data last updated .

Based on public reviews and response behavior.

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683 reviews over 2,022 days (about 10 per month). Busiest month: 12% of reviews. Languages: en 99%, unknown 1%, es 0%.

Overall Score

62/100
−23.4 vs. last month4.09 ★ average rating · 683 reviews
62/100 from 683 reviews over 65 months, high confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score61.8vs 58.53.3Rating4.09vs 4.090.00Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#435of 1022 ranked in Finance & Insurance
Top 43% · Upper Half
#1 (best)#1022 (worst)
#433Peer
#434Peer
#435This company
#436Peer
#437Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

65% of reviews positive, 31% negative

65%
positive
  • Positive65%
  • Neutral3%
  • Negative31%

Sentiment Balance

Covering August 2026 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 46% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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