Customereye

MyCaliforniaPermit.com Drivers Ed

Schools & Academic Education • United Statesmycaliforniapermit.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
−5.5 vs. last month4.70 ★ average rating · 556 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#48of 203
Top 24% · Top Tier
#1 (best)#203 (worst)
#46Peer
#47Peer
#48This company
#49Peer
#50Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering October 2019 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 0% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 549 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2019.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
26.7%
Customer Support
18.4%
Product Quality
15.6%
Loyalty
12.8%
Response Speed
11.5%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 33.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
80.9%
4
12.2%
3
4.0%
2
1.4%
1
1.4%

Based on 556 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 93.3% in the three months before that.

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