Customereye

Tradeskills4u

Schools & Academic Education • Crawleywww.tradeskills4u.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−16.7 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#115of 203
Top 57% · Mid Pack
#1 (best)#203 (worst)
#113Peer
#114Peer
#115This company
#116Peer
#117Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering November 2024 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
28.7%
Customer Support
27.5%
Loyalty
18.9%
Onboarding
7.2%
Pricing
5.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 15.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.2%
4
8.7%
3
1.2%
2
0.3%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.7% of reviews in the last three months were positive, compared with 97.4% in the three months before that.

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