Based on public reviews and response behavior.
100 reviews over 1,810 days (about 1.7 per month). Busiest month: 16% of reviews. Languages: en 91%, unknown 6%, af 1%.
Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026
Score
75.2
Industry average 69.6
5.6 above average
Rating
3.76
Industry average 4.54
0.78 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 26% negative
Covering August 2023 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,012 ranked companies in Schools & Academic Education (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 80% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 78.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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