Based on public reviews and response behavior.
600 reviews over 164 days (about 111 per month). Busiest month: 53% of reviews — one month dominates this sample.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,424 ranked companies · benchmark 8 Oct 2026
Score
72.2
Industry average 68.1
4.1 above average
Rating
4.93
Industry average 4.53
0.40 above average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering November 2024 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 9% negative and 9% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,424 ranked companies in Schools & Academic Education (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 223 mentions with a sentiment score of 92.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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