Based on public reviews and response behavior.
100 reviews over 402 days (about 7.6 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 98%, es 1%, fr 1%.
Apparel & Fashion average: score 62.7, rating 4.24 stars, reply rate 40.1%, over 1,580 ranked companies · benchmark 6 Oct 2026
Score
66.3
Industry average 62.7
3.6 above average
Rating
4.11
Industry average 4.24
0.13 below average
Reply rate
—
Industry average 40.1%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,580 ranked companies in Apparel & Fashion (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.348 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 40%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
