Based on public reviews and response behavior.
100 reviews over 697 days (about 4.4 per month). Busiest month: 7% of reviews. Languages: en 95%, es 3%, unknown 2%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.3%, over 3,062 ranked companies · benchmark 9 Oct 2026
Score
66.9
Industry average 64.2
2.7 above average
Rating
3.59
Industry average 4.34
0.75 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,062 ranked companies in Healthcare & Medical (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 46 mentions with a sentiment score of 76.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.59 stars is 0.7 below the Healthcare & Medical average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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