Based on public reviews and response behavior.
100 reviews over 29 days (about 105 per month). Busiest month: 85% of reviews — one month dominates this sample. Languages: en 94%, unknown 5%, ca 1%.
Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026
Score
66.9
Industry average 66.5
0.4 above average
Rating
4.26
Industry average 4.37
0.11 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering August 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,990 ranked companies in Healthcare & Medical (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.102 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 89% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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