Moneylatam

Finance & Insurance • Canadamoneylatam.ca

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−33.3 vs. last month4.96 ★ average rating · 112 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#193of 373

Top 52% · Mid Pack

#1 (best)#373 (worst)

#191Peer

#192Peer

#193This company

#194Peer

#195Peer

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 9% negative

89%

positive

Positive89%
Neutral2%
Negative9%

Sentiment Balance

Covering May 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 81 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.2%

Product Quality

24.3%

Response Speed

22.8%

Loyalty

11.2%

Pricing

9.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 32.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

96.4%

4★

3.6%

3★

0.0%

2★

0.0%

1★

0.0%

Based on 112 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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